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Exchanges and returns


Hidaya firmly believes that every woman knows what’s best for her. In line with this, returning an item purchased from us is an option we are pleased to offer, to ensure you are truly satisfied with your purchase.

If you have changed your mind after receiving your order, you have 7 days from the date you received the item, to exchange or return it. Please arrange your own shipping to return the goods to us.

Refunds will be made in store credits upon receipt of your returned purchase.

Please make sure the returned items are new, unused and with the Hidaya tags intact. Returns that do not meet these requirements will not be accepted and will be sent back to you.

If you have any further questions or concerns about your purchase, please contact our customer care team by emailing customercare@hidayainternational.com

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